Frequently Asked Questions

How long does shipping take?

Orders are processed within 1-3 business days. Estimated delivery within the United States is 7-15 business days after your order ships. You will receive a tracking number by email once your order is on its way.

 

How do I track my order?

Once your order ships, we email you a tracking number. You can also use our Track Your Order page. Please allow up to 48 hours for tracking to begin updating.

 

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. See our Refund Policy for full details.

 

What payment methods do you accept?

We accept all major credit and debit cards through our secure checkout. Your payment information is encrypted and never stored by us.

 

Is checkout secure?

Yes. Our checkout is fully encrypted and processed through Shopify's secure payment system.

 

Can I change or cancel my order?

If you need to change or cancel an order, please contact us as soon as possible. We process orders quickly, so changes are only possible before an order ships.

 

How do I contact you?

Visit our Contact page and send us a message. We aim to respond within 24 hours, Monday through Friday.